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Why workplace friendships matter more than you think

Colleagues socialising with coffee

Based on our comprehensive research into the Power of Socialisation at work.

What if we told you that the secret to a thriving, productive workforce isn’t found in salary packages or flexible hours alone, but in something far more fundamental to human nature? 

After 85 years of research, Harvard University’s landmark happiness study reached a remarkable conclusion: our relationships with other people are what give us the greatest happiness¹. This finding has profound implications for the workplace, where employees spend up to a third of their lives. 

The Connection Crisis in Modern Workplaces 

Our latest research reveals a concerning reality: 26% of employees feel lonely or isolated at work². This isn’t just a personal issue, it’s a business-critical problem with measurable impacts: 

  • Employees experiencing workplace loneliness take twice as many sick days as their more connected colleagues 
  • The ripple effects extend to productivity, innovation, and company culture 
  • In emotionally demanding sectors like healthcare and education, the impact is even more pronounced 

The Business Case for Workplace Friendships

The data speaks volumes about what employees truly value: 

  • 78% of global workers agree that having friends at work benefits their wellbeing 
  • 78% also believe companies should actively implement wellbeing programs 
  • Workplace friendships create psychological safety, leading to more collaborative and innovative cultures 

Beyond Nice-to-Have: Social Connection as a Business Imperative

Our research demonstrates that social connection isn’t optional, it’s essential. While workplace flexibility remains important, social interaction and community have become equally critical to employee satisfaction and retention. 

When employees form genuine friendships at work, the benefits cascade throughout the organisation.

Want to Dive Deeper?

This blog post only scratches the surface of our comprehensive research into workplace social connection and its impact on both employees and employers. Our full whitepaper series explores: 

  • Detailed analysis of our workplace wellbeing survey findings 
  • Scientific research backing the importance of social connectivity 
  • Practical strategies for building workplace community 
  • The ROI of investing in employee social connection 

Download our first whitepaper to access industry leading insights:

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¹Harvard Health Publishing and Blue Zone Reports
² Compass Group PLC, The Power of Socialisation, 2024 (all subsequent statistic are from this report unless indicated)

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