Our specialist guest services brand Rapport, an integral part of the Restaurant Associates family, brings award-winning guest services to premium clients. The team at Rapport prides itself on anticipating and meeting the needs of every guest through tailored services, each designed to align with our clients’ cultures and values.
We pride ourselves on anticipating your guests’ every need, whilst tailoring our services to your culture and values. For us, it’s all about attending to the smallest details. Right down to the cut of the fabric or coloured thread on our bespoke uniforms. We’ve developed a unique system that considers your guests’ personal preferences so we’re ready for their next visit. Just one of the many reasons we’re trusted by a growing number of international companies.
We offer a wide range of guest services, including:
• Reception and Concierge Service
• Event Management
• Community Management
• Meeting Room Management and First-fix AV Support
• Room Booking and Helpdesk/Facilities Support
• Switchboard and Call Services
Please send us an email via this quick form, and we’ll get back to you soon.